Author: Patty Cisco, Creative Catalyst, September 13, 2011 Everyone has a bad habit or two, like squeezing the toothpaste in the middle of the tube (my husband hates it when I do that.) Some habits may not cause harm, yet others like smoking can have long term health implications. Here’s the sneaky thing about habits, [...] [...]
Author: Patty Cisco, Creative Catalyst, September 1, 2010 Is your senior service care team feeling overwhelmed and a little de-motivated? Or perhaps your customer service has fallen by the wayside in light of trying to reach your census or occupancy goals. Maybe you can reinforce customer service by celebrating Customer Service Week, which is October [...] [...]