Brand Image Strategies

Are you ready to improve your customer satisfaction scores and increase your “word of mouth” marketing?

In the consumer’s eye, your brand image is a reflection of your organization’s commitment to providing a quality experience. CISCO & CO partners with senior care providers to create a compelling and convincing brand promise that is built on the inherent values of your organization, which in turn increases your profitability.

Our goal is for your customer’s to find your brand promise to be relevant, engaging, and reinforced through the exceptional service that you deliver every day. We focus on helping you achieve excellence in customer service, and in turn share your unique story.

Brand Image Positioning	Consumer Satisfaction Strategies
* Logo Design & Brand Refinement * Collateral Material (Brochures etc) * Branded Print ads, Billboards etc.	* Customer-Centric Culture * Customer Experience Mapping * Service Recovery Strategies

Are you ready to create a customer-centric culture that results in a competitive edge? Or perhaps you understand the value of refining your brand so that it connects with the hearts and minds of your customers and it’s time to get started. Schedule a complimentary coaching session with CISCO & CO today by calling 419-977-2404 or email.

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senior care marketing
Working with CISCO & CO has been a great experience. We used them to re-design all of our brochures, print ads, and billboards. We wanted a cohesive look, clear message and crisp visuals that carried through all of our print advertising. Not only did we get a great look we felt we were talking with someone who not only understood the senior healthcare market, but really had a grasp of our organization and mission. Working with CISCO & CO enabled us to advance our message through advertising and also put together a strategic plan on how to implement it.em>

Julie Stratton
Director of Marketing
Mennonite Home Communities of Ohio

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Patty is an outstanding motivator and partner to help any organization, leader or division set and meet strategic objectives. Her enthusiasm and intuition help her engage as well as understand her customers. Those same traits help her to define the voice of your customer so that your organization can find the right path for successfully reaching your goals. She takes the time to invest herself in learning your business and to help you define your needs. From there, she will work with you to then determine a plan of action to move you toward progress. I always enjoy working with her, it is uplifting, thought provoking and ultimately productive.em>