Author: Patty Cisco, Creative Catalyst, September 1, 2010
It can be difficult to find a really good educational conference that provides sessions on diverse services such as home health, nursing home, assisted living and independent living.
But they are out there! I invite you to join me at the 2010 Senior Living Conference October 6 – 7 at the Lisle/Naperville Hilton in Chicago. In addition to my four presentations:
• Through a Daughter’s Eyes: How to Optimize the Customer Experience
• Basic Ingredients for Building Lasting Relationships Home Care Based Services
• Strategically Grow Your Census with Social Media
• Discover the Untapped Potential in the Power of Networking
You will keep abreast of the latest trends and developments in senior living and services and maintain your competitive edge.
The conference will help you enhance your client/resident services, weather economic challenges, and raise the bar of operational excellence.
At this two-day conference you will gain valuable information covering a broad range of topics to address your most important needs and help you maximize the quality of the service you provide to your customers.
All of the presenters have tailored their materials especially for you – they understand your challenges, your successes, and your opportunities for growth as you strive to provide best in class experiences in senior living.
Additional topics to be addressed are:
• Health Care Reform – how it impacts your consumer
• Regulatory updates
• Marketing, sales and social media
• Wellness programs as part of your business plan and as a marketing tool
• Resident and client mental health and behavioral issues
• Best Practices in resident programs
• Limiting your liability
• A special home and community based services track
You will also have important opportunities to connect with your peers in the industry, as well as create new professional contacts.
Networking with other senior living providers will allow you to share and hear about what’s working for other organizations.
Click here for the conference brochure and more information.
Click here to register on-line.
Click here to register via fax/mail.
Which sessions are important for you to attend at the conference?
If you’d like to use this article in your own newsletter or on your web site, you are welcome to reprint it in its entirety with an active link to our web site and the following author info:
“By Patty Cisco, Creative Catalyst for CISCO & CO. For effective marketing, sales and customer strategies that connect you with your customers visit www.ciscoco.com.”
